Investment and support for GPs and their teams (delivering the national GP Forward View)


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Increase investment and support for GPs and their teams to provide more access, proactive and coordinated care for their local communities.

Delivery date:

  • ongoing

To do this we will:

  • support the use of online and other ways of speaking to a GP and their team so people have more access to the right support at the right time
  • recruit and retain GPs and a skilled workforce to support local communities
  • encourage GPs to work together in networks or larger premises so they have more cover, can share expertise  and offer a wider range of services, including pharmacists.

It is better for people because:

  • individuals and carers will get faster access to a GP or their team, more hours a day
  • people will have more convenient ways to see or speak with a GP and their team
  • people with one or more complex illnesses will benefit from more join-up between their GP, social care and hospitals.

It is better for the health and care system because:

  • expertise and resources will be used more effectively
  • GPs will have more time to spend with patients who need it the most
  • fewer people will need to visit hospital for urgent care.

Key facts:

  • timely access to a GP is usually the top public concern when asked about the NHS
  • GP practices in NW London  now offer extended opening weekday hours (8am-8pm) and weekend access to over a million people
  • NW London has over 400 GP practices, but many of them are run by single GPs.

Expected outcomes:

  • DELIVERED: increased 8am-8pm weekday access to a GP
  • fewer people having to visit A&E to get help, advice and care
  • people get proactive support to prevent, stop or slow illness
  • increased staff satisfaction.