Digital citizen education programme

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With over 137,000 health apps available in mobile app stores it can be hard to know which ones to trust and how to use them. To meet this challenge, a digital education programme was set-up in April 2018 to teach residents across NW London how to use digital health services. 

The goal is to empower as many residents as possible to become ‘digital citizens’ - people who can confidently use digital health services to manage their health. This can be achieved by:

  1. teaching a group of volunteers how to use digital health services
  2. once trained, volunteers become 'digital ambassadors' - responsible for training residents who need support using digital health services
  3. arrange one hour training sessions for 'digital ambassadors' to teach residents about different apps and programs
  4. once residents are trained and feel confident using digital health services, they become 'digital citizens'. 

The training sessions are free and cover the following apps and programs:

  • Health Help Now and patient apps
  • Know diabetes website
  • My COPD
  • GP online
  • online consultations
  • smart devices/wearable’s to help manage your health.

Mobile devices are provided during the sessions to make the training interactive.

If you would like to volunteer to be a ‘digital ambassador’ and be trained so you can deliver one hour training sessions to residents in NW London, please email Digitalcitizen.nwl@nhs.net and provide the following information:

  • full name
  • contact mobile number and email address
  • a brief description on why you are interested in digital health services.

Please write ‘digital ambassadors’ in the subject line.

Alternatively, if you would like to become a ‘digital citizen’, and learn how to use digital health services to manage your health, please email Digitalcitizen.nwl@nhs.net and provide the following information:

  • full name
  • contact mobile number and email address
  • a brief description of what apps and programs you need support with.

Please write ‘digital citizen’ in the subject line.