Earlier this month a public event was held to get patient transport service users to share their experiences, as part of a wider review, of patient transport services.
The event was well attended by a variety of guests including service users, carers, Healthwatch, disability support groups, GP representatives and local councillors. The event helped to identify key priorities for service users, including developing a standard assessment process across all North West London hospitals.
All feedback received on the day will be used to inform the production of a consistent and equitable common assessment process for all hospital transport services across North West London. This will ensure that patients will be treated the same regardless of which hospital they attend.
For more information or to get involved in our work please contact Kiran Shah, Travel and Transport Project Manager at Travel@nw.london.nhs.uk.